A Total Body Experience!

Insurance for Massage Therapy - We currently accept Worker's Comp , No-fault Ins ,& are also credentialed with certain private insurances.  Call now to see if we take yours.

 

We also specialize in massage therapy for injury and prevention.  Call now and talk to a therapist.

   

House Etiquette                           TEST

For leisurely enjoyment of your full treatment, please arrive at least 10 minutes before your scheduled table time and inform therapists of any medical conditions, pregnancy or medications you are taking. Please note that your scheduled time is your table time.

 

LATE ARRIVALS:   Please arrive 10 minutes before your scheduled table time to ensure that our facility is on time for our next appointments.  If you arrive late you may be responsible to cover your whole service time.

 

 Appointment and Cancellation Policy To ensure your preferred times, we recommend you make reservations several days in advance. If you cancel your appointments within less than 24 hours’ notice, you will be charged 50% of the total cost of the treatment(s) reserved under your credit card or reserved with a gift certificate. Authorized credit card or valid gift certificates and current information are required to secure bookings. You MUST speak to a live operator in order to cancel spa or wellness appointment(s), and you will receive a cancellation number for your reference. If you cannot provide us with a cancellation number, your credit card will be subject to full charge of your appointment(s). Prices are subject to change. We also require 24 hours notice to cancel a gift certificate appointment or the gc becomes null and void .  Please treat your gift certificate as if it were cash.  If you are cancelling an appointment in the required amount of time and you have pre-paid for your visit in advance there will be a 5% processing fee deducted before the refund is given.

 

Gift Certificates:  We do not allow gift certificates to be divided. Ex: and hour massage can not be divided

into 2-30 minute sessions.  We do allow a gift certificate for a package to be divided into different days.  We understand everyone is on a tight schedule and sometimes our packages are a few hours in length so we do extend the courtesy to split your services up (can not be split between two different people).  If you receive a certificate for services that you would prefer not to have you may convert your gift certificate to spa value and use for other services.  Gift Certificates can not be used for retail or tipping.  Gift Certificates must be presented at time of use.  We do not extend any gift certificate or double take offer expiration's. 

 

Refunds: Refunds are not given on  product purchases or Gift Certificates.  If you are unhappy with a service received you must call the spa within 24 hours of the time the service was done. 

 

Deposits:  Deposits are required to book Spa services.  24 hours notice is required to cx your appointments or you will lose your deposit .  For Spa Parties of 3 or more 48-72  hours notice is required to cx your appointments or you will lose your deposits.  Gratuity is not automatically included on our Spa Party Packages

 

Lost or Stolen Gift Certificates:  Please protect your gift certificates as if they were cash.  We can not replace or reissue lost or stolen gift certificates.  If you are purchasing them on line please login under your name to make your purchase easier to track.    Gift Certificates issued in house are originals and can not be replaced if lost. 

2605 Brewerton Road

Mattydale, NY 13211

315 455-9355

  Military and Senior Discounts available.

 

 

Gift Certificates Available online!

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